eBay Seller Tip: This item cannot be accessed error

Using the eBay Turbo Lister is an easier way to upload your items to your eBay account. If you hve a lot, like I do, it can save you a ton of time.

However at times it can be a pain. Like for example, lets say you have an item that sold over 90 days ago. You now have the item in stock and a ready to upload it again. But you get this error message from Turbo Lister.

“This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller”

I’m not sure how the application is saving the data but its there so just upload the damm thing!

Here is the work around.

  1. First click and open the item and Save As Template
  2. Go to Inventory -> Templates and click on the item
  3. Then select Add to Upload
  4. A pop up box will appear and click Go Upload
  5. Now its in your Waiting To Upload queue
  6. Select the item
  7. Click the arrow next to Upload all and then select Upload Selected
  8. You get another red error message but ignore and click Upload Now


Make sure you go back and review the item you uploaded to make sure there aren’t any errors in your listing.

Even if there are, at least you didn’t have to retype the whole thing over again.

You can view my store here http://stores.ebay.com/ShoppersHideout

Click Here to Leave a Comment Below 20 comments
Jake Smith - November 4, 2010

I don’t ever leave comments – but in this instance – thank you SO MUCH for this you have saved my sanity, I spent 7 hours doing turbo lister & then couldn’t upload for this reason, it will still be a PITA to do the template thing but at least it will work.

And why oh why can’t Ebay put this on their help pages??!!

matt - November 7, 2010

thankyou soooo much

Donna - November 29, 2010



Benjamin - December 3, 2010

This is great help. Hope ebay will fix it soon. Thanks again.

David - February 6, 2011

Ebay still haven’t fixed this, but an easier work araound is to highlight those listing affected, duplicate them and then delete the originals. The whole process can be done in a few clicks.

Ken Brown - March 3, 2011

Another loud *thanks* for the help!

Rick Kindred - July 16, 2011

Many thanks!! I have 100’s of items that I list on a rotating basis to take advantage of ebays 50 free listings per month, and the same thing was happening to me. You’ve saved me HOURS!!!

Brian Williams - September 18, 2011

Brilliant – Thankyou

Me - November 24, 2011

This doesn’t work anymore. But you can export to a file and import them back in.

chinmay - December 14, 2011

thanks veryy muchhh great help…..

Vladimir - January 21, 2012

WOw! Thank you man, It works! 🙂

DJ - March 6, 2012

Thank you – ebay tech support is sooooo useless. This works.

Si - September 4, 2012

Nice one, thanks

Emma - October 1, 2012

This is amazing, thank you so much, you have no idea how close I came to punching my laptop before I found your article!!

Ross - October 24, 2012

Thank you thank you THIS SAVED MY SANITY. I was a porgrammer in another life and realized that there MUST be a way. AND THERE IS

fassa - December 30, 2012

my comment is the same with #1st commenter. thank you!!

Linda - January 23, 2013

Thank you so much – You’re a lifesaver!

Flo - November 5, 2013

Thank you. Along with everyone else I think you are a star for publishing this. The ‘duplicate’ trick worked for me 🙂

Nick - June 8, 2015

Perfect….. Many thanks.

Joe Smith - June 3, 2016

Absolutely amazing… This article was written in 2010 and you saved my life in 2016! Worrying that Ebay still hasn’t fix the problem though.


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